Privacy Policy
Last Updated: March 12, 2026
1. Introduction
Tune Up AI Solutions LLC DBA FLUENT (we, us, our) is
committed to protecting your privacy. This Privacy
Policy explains how we collect, use, and protect
your information when you use our website and
services, including SMS marketing, email marketing,
appointment reminders, and website tracking tools.
By using our services or opting into our
communications, you agree to this Privacy Policy and
our Terms and Conditions.
2. Information We Collect
Contact information
We may collect your name, email address, phone
number, and mailing address when you submit forms —
including lead generation forms hosted on Meta
(Facebook/Instagram), our website, or other
platforms — book appointments, request information,
or otherwise provide it to us.
Communications data
If you opt in, we collect your messaging preferences
and maintain records of consent and opt-out
activity related to SMS and email communications.
When you opt in to SMS communications, we collect
and store your phone number and consent status
solely for delivering messages and managing your
communication preferences.
Usage and device information
We may use cookies, pixels, and analytics tools to
collect information about how you use our website.
This may include your IP address, browser type,
pages visited, and interaction data.
Appointment and service data
If you schedule appointments or use our services, we
may collect details associated with those
interactions.
3. How We Use Your Information
We use your information to:
- Provide requested services and customer support
- Send appointment confirmations and reminders
- Send SMS and email communications that you have
explicitly consented to receive, including messages
related to our AI training programs and services
- Improve our website and marketing performance
using analytics
- Maintain compliance records related to consent and
opt-outs
- Protect our business and users, including fraud
and security monitoring
We do not sell your personal information. We do not
rent your personal information. We do not train any
AI models on your data.
4. Cookies and Tracking Technologies
We use cookies and similar technologies (such as
Google Analytics) to personalize your experience and
understand how our website is used. You can control
cookies through your browser settings. Some
features may not work correctly if cookies are
disabled.
5. No mobile information will be shared with third parties/affiliates
for marketing/promotional purposes. Information sharing
to subcontractors in support services, such as customer service, is permitted.
Legal and safety
We may disclose information if required by law or to
protect the rights, safety, and security of Fluent
(Tune Up AI Solutions LLC), our users, or others.
Business transfers
Tune Up AI Solutions LLC DBA FLUENT is involved in
a merger, acquisition, or asset sale, information
may be transferred as part of that transaction. Any
successor will be required to honor this Privacy
Policy.
Third party sharing
No mobile information will be shared with third parties/affiliates
for marketing/promotional purposes. Information sharing to
subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data
and consent; this information will not be shared with any third parties.
6. Your Choices
SMS opt-out
You can opt out of SMS messages at any time by
replying STOP to any message. After you send STOP,
we will send a confirmation message and you will no
longer receive SMS messages unless you opt back in.
Opting out of SMS does not affect email
communications or your access to any paid services.
Email opt-out
You can unsubscribe from marketing emails by
clicking the unsubscribe link in the email.
Access and correction
You may contact us at info@fluentaiconsulting.com to
request access to, correction of, or deletion of
your personal information, subject to applicable
law.
7. Data Security
We protect your information using industry-standard
safeguards including encrypted transmissions, secure
servers and storage, and strict access controls. No
method of transmission or storage is fully secure,
so we cannot guarantee absolute security.
8. Use of Client Data in AI Tools
Fluent operates with a strict data-protection-first
approach. Client data is processed only for the
purpose of delivering consulting, automation, or
training services. We do not use client data to
train, fine-tune, or improve any AI model. Any data
used in AI tools is processed under confidentiality
and handled securely.
9. Children's Privacy
Our services are not intended for children under 13
and we do not knowingly collect personal information
from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
The updated version will be posted with a new Last
Updated date.
11. Contact Us
Tune Up AI Solutions LLC DBA FLUENT
Address: 12436 SUMMERPORT BEACH WAY
WINDERMERE, FL 34786
Phone: +1 (331)-320-0940
Email: info@fluentaiconsulting.com
